HOSP. M7 | Hospitality Management

HOSPITALITY MANAGEMENT
Welcome to the Hospitality Management Course. This course is designed to provide you with a comprehensive understanding of the hospitality industry and equip you with the skills and knowledge necessary for a successful career in hospitality management. Whether you aspire to work in hotels, restaurants, event planning, or tourism, this course will cover essential principles, strategies, and practices within the hospitality sector.

Module Objectives:

1. Understand the scope and importance of the hospitality industry.
2. Learn key concepts and principles of hospitality management.
3. Gain insights into different sectors of the hospitality industry.
4. Develop skills in customer service and operations management including language training.
5. Explore current trends and challenges in the hospitality industry.

Topics Cover:

• Hospitality Management
• Front Desk
• Customer Service
• Housekeeping & Cristal Standards
• Waitering
• F&B operations

Learning Style:
Full Online, Full On-Site, and Blended Available.

Assignments and Exercises:

1. Reading Assignments: Readings on management theories, case studies, and articles on contemporary management practices.
2. Case Studies:  Analyze real-world management challenges and propose solutions presented in the course lectures. 

Quizzes and Assessments:
 All Modules will have a quiz of multiple choice and or open answer questions linked to it. All Quizzes need to be completed with an 80% score to pass. 

Program Language:
Course is in English and Lecture is also available in Papiamento.

For whom is this program:
For anyone that is currently in the Hospitality field or looking to enter this field.

Minimal Education required:
MBO / Years of professional working experience can also be evaluated.