Course Description Leadership training provides the essential skills that are required to successfully lead any team. Key characteristics that are essential in any outstanding leader are maintaining effective communication, motivating team members, adapting to changing environments, delegating tasks in an appropriate manner, transparency and honesty, confidence, and a positive attitude. Topics: What is leadership Leadership […]
LS. M1 | Leadership Styles Read More »
Course Description Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. Topics: What is quality Management Qualoity Management Process Quality
Qmngt. M1 | Intro to Quality Mngt. Read More »
Course Description Topics: What is procurement What is logistics Process of procurement Ethics in Procurement Process Flow of Logistics Much More… Trainer: Christopher J. MiddelhofPhone + 599 96955797 Lst. Revised 11/01/2024
LP. M1 | Logistics & Procurement Read More »
Course Description Topics: Organizationa Planning Staffing Leading Controlling Much More Trainer: Christopher J. Middelhof Phone + 599 96955797
Mngt. M3 | Advanced Management Read More »
Course Description Topic: What is intermediate Management LeadershipBoss Vs. Leadership Influence Change Management Much More…. Trainer: Christopher J. Middelhof Phone + 599 96955797
Mngt. M2 | Interm. & Leadership Read More »
Course Description Supply chain management is the management of the flow of goods and services and includes all processes that transform raw materials into final products. It involves the active streamlining of a business’s supply-side activities to maximize customer value and gain a competitive advantage in the marketplace. Topics: What is supply chain management SCM Process SCM
SCM. M1 | Supply Chain Mngt. Read More »
Course Description This course is designed to study the basic principles of office management including the areas of supervising and promoting office personnel, problem solving and communication processes to include coverage of telephone techniques and office productivity. Topics: Introduction to Microsoft Outlook Make a Basic Presentation Using Teams & Planning Document/Record Meetings Pro-Active OA More…..
OA M1 | Office Administration Read More »
Course Description Providing outstanding customer service and positive customer experiences often make the difference between gaining and keeping a customer or losing one. This customer service training course will teach you how to achieve customer service excellence and offers the tools and techniques to ensure you build and maintain mutually beneficial relationships with your customers.
CS. M1 | Customer Service I Read More »
Course Description By the end of this course, you will know what skills are needed to handle angry customers and you will have a complete set of tools to handle specific customer interactions. This is the second module to follow Excellent Customer Service Module 1 Topics: Angry Vs. Upset Customers 6 Steps in Dealing with
CS. M2 | Angry Clients Read More »
This course introduces students to the roles and functions of managers. The content includes an introduction to organizations and the need for and nature of management. It examines the evolution of management theory, organizational environments, and corporate social responsibility and ethics. The course also includes a detailed investigation of the four functions of management: planning
Mngt. M1 | Intro to Management Read More »
