Courses

OA M1 | Office Administration

Course Description This course is designed to study the basic principles of office management including the areas of supervising and promoting office personnel, problem solving and communication processes to include coverage of telephone techniques and office productivity.  Topics: Introduction to Microsoft Outlook Make a Basic Presentation Using Teams & Planning Document/Record Meetings Pro-Active OA More…..

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CS. M1 | Customer Service I

Course Description Providing outstanding customer service and positive customer experiences often make the difference between gaining and keeping a customer or losing one. This customer service training course will teach you how to achieve customer service excellence and offers the tools and techniques to ensure you build and maintain mutually beneficial relationships with your customers.

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Mngt. M1 | Intro to Management

This course introduces students to the roles and functions of managers. The content includes an introduction to organizations and the need for and nature of management. It examines the evolution of management theory, organizational environments, and corporate social responsibility and ethics. The course also includes a detailed investigation of the four functions of management: planning

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Sup. M1 | Intro to Supervisory

Introduction to Supervision course will teach you everything you need to know about supervision, from the three supervisor core competencies to employee relationships. All managers have responsibility for ensuring that other employees are doing their jobs effectively. Managers with an effective grasp of supervision are invaluable to any organization, take this course today to improve

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